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Privacy Policy

Last updated: 26 February 2026

1. Data Controller

KOBROS-TECH LTD
Company Number: 17015319
Unit A258 4-6 Greatorex Street, London, E1 5NF, United Kingdom
Email: info@kobros-tech.com

2. What Data We Collect

We may collect and process the following personal data:

  • Identity data: Name, job title, company name
  • Contact data: Email address, phone number, postal address
  • Technical data: IP address, browser type, device information, pages visited
  • Project data: Requirements, specifications, and other information you provide during engagements
  • Transaction data: Payment details, purchase history (processed by Paddle)

3. How We Use Your Data

We use your personal data to:

  • Provide and deliver our consulting services
  • Process payments and manage your account
  • Communicate with you about projects and services
  • Send service updates and relevant information (with your consent)
  • Comply with legal obligations
  • Improve our website and services

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

  • Contract: Processing necessary to perform our contractual obligations to you
  • Legitimate interests: To operate and improve our business, provided this does not override your rights
  • Consent: Where you have given specific consent for marketing communications
  • Legal obligation: To comply with applicable laws and regulations

5. Third-Party Processors

We may share your data with the following third-party processors who act on our behalf:

  • Paddle.com Market Limited - Payment processing (Merchant of Record)
  • Wise Payments Limited - Banking and payment services
  • Zoho Corporation - Email hosting and communication
  • Odoo S.A. - Business management software (CRM, project management)

All third-party processors are contractually obligated to protect your data and process it only as instructed.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Client project data: Duration of engagement plus 6 years (legal requirement)
  • Financial records: 6 years from the end of the financial year (HMRC requirement)
  • Marketing consent data: Until you withdraw consent
  • Website analytics: 26 months

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data (right to be forgotten)
  • Restrict processing of your data
  • Data portability - receive your data in a structured format
  • Object to processing based on legitimate interests
  • Withdraw consent at any time for consent-based processing

To exercise any of these rights, contact us at info@kobros-tech.com.

8. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

9. International Transfers

Your data may be transferred to and processed in countries outside the UK where our third-party processors operate. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data.

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.